Privacy Policy

Last updated: May 2026

Nakakita Electric Co., Ltd. ("we", "our", or "us") operates this online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following information:

  • Personal identification information: Name, email address, phone number, billing and shipping address
  • Payment information: Credit card or other payment details (processed securely via Shopify Payments — we do not store full card numbers)
  • Order information: Products purchased, order history, transaction amounts
  • Device and browsing information: IP address, browser type, pages visited, referring URLs, cookies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping notifications
  • Respond to customer service inquiries
  • Prevent fraud and ensure security
  • Improve our store and product offerings
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Shopify: Our e-commerce platform provider — Shopify Privacy Policy
  • Japan Post / EMS: For shipping and delivery purposes
  • Payment processors: To process transactions securely
  • Legal authorities: When required by law or to protect our rights

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze store traffic, and personalize content. You can control cookie settings through your browser preferences. Note that disabling cookies may affect store functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Order records are typically retained for 7 years in accordance with Japanese accounting regulations.

6. Your Rights (GDPR & PDPA)

Depending on your country of residence, you may have the following rights:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to restriction: Request that we limit how we process your data
  • Right to data portability: Request your data in a machine-readable format
  • Right to object: Object to processing of your personal data for marketing purposes

To exercise any of these rights, please contact us.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our store is hosted on Shopify, which maintains industry-standard security certifications including PCI DSS compliance.

8. Children's Privacy

Our store is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.

Nakakita Electric Co., Ltd.
Sendai, Miyagi, Japan